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Rue Van Eyck, 22
Bruxelles
B-1000
Belgium
Product Details
Introduction
- This package includes remote hardware problem diagnosis offer during standard office hours and days as defined in the country together with a next business day parts exchange from the parts exchange offer.
- After remote diagnosis and support HP will if necessary ship a replacement unit to the customer by the next contracted business day, and collect the faulty unit.
Features
Number of years
3 year(s)
Next Business Day (NBD)
Y
Compatibility
HP CB536A, CB537A, CC459A, CE538A, CE841A, CE847A
HP segment
Business, Enterprise
Supplier features
Support type
Exchange
Place of service
Offsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
3 years
Response time
Next business day response
Service method
Advanced unit exchange
Care Pack type
Electronic
Coverage period
36 month(s)
Warranty type
S
Logistics options
Courier shipment and defective return
