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Product Details
Introduction
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
Features
Number of years
3 year(s)
Next Business Day (NBD)
Y
Service time (hours x days)
9x5
Compatibility
AiO/Mobile Officejet Printers
HP segment
Business, Enterprise
Supplier features
Support type
Exchange
Place of service
Offsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
3 years
Response time
Next business day response
Service method
Advanced unit exchange
Care Pack type
Electronic
Coverage period
36 month(s)
Warranty type
S
Logistics options
Courier shipment and defective return
